![]() ![]() Windows' system event log said (sorry, it's in french): In my case, the BSOD come with error code 0xA0000006 which as no signifacation from microsoft stopcode page. I did the same as i used to be on my 10 years old previous laptop, with the same softwares and OS. I still get BSOD from time to time, for no peculiar reason. I installed Adrenalin 2020.1.2 without issue on that laptop. I haven't try that yet, due to laptop stability. I also wanted to use an occulus rift on that laptop as the rx5500m match requirements. I got rid of MSI's driver because i didn't want to use/install the lite version of the control panel. laptop will be more noisy : Under AC mode, set the lowest cpu fan speed to 2700RPM(45%) except silent mode ![]() Support For Alpha 15 A3DDK | Laptops - The best gaming laptop provider | MSI Global Upgrading ec firmware seems to do the trick: In my case, upgrading AMD driver doesn't solve the issue. As i said, I never got issue with them before on all the radeon I have/had. Installing just catalyst center and graphic driver worked in my case.Īnyhow, I never saw any graphical artifact, using ryzen igp or the navi gpu during game or laptop use.įor me, AMD drivers are stable since ages. 19.12 branch provoke bsod if audio driver installation is selected. 20.0x* never provoke bsod during install. So MSI is normally testing the drivers before making them available, normally preventing drivers causing issues to be releasedĪlso, it seems some BSOD could be due to deep sleep (hibernation), usually, a good thing is to use powercfg -h off (in administrator command prompt)Īnyway, computers are so fast now, that it is almost useless, and it causes many issues (not only with AMD, I used to have problems with my Intel+nvidia laptop until I disabled it)Ĭoncerning the release number from the version provided by MSI, it is classical for manufacturers to release their own drivers with their own version number (even if the driver is a direct copy of the one released by AMD or so)įrom what I read, 2020.2.x seems quite stable on this laptop, have you tried them yet?ĭuring my tests, i try them all from 19.12.1 to 2020.2.2 (3 for 19.12 branch and 6 for the 20.0x). You're indeed right on the fact AMD is building the hardware and driversīut, and it is a big one, AMD does NOT test the new drivers extensively on all the available laptops, so what could work during their test could pass on one laptop and fail on another due to some particularity of how the hardware was integrated on the laptop, also AMD is only doing the base chip, but the hardware makers like MSI are more or less free on how they build the cards (following the default design or not) and on what brand get the additional parts like memory chips and so It's not even a standard catalyst version : 1.1002 (Package 19.30.31.01WHQL) Note: MSI provided driver is from november 2019 and was never updated since. If MSI doesn't want us to use manufacturer driver, i think MSI can asks AMD (and others) to forbid manufacturer's driver installation, so only the driver they provide can be installed. I had to use toshiba support page to get the driver. So i never could install official amd catalyst mobility driver on my laptopn (toshiba). AMD asked if the laptop brand can use them or not (sony, toshba and another one refuse). ![]() ![]() As there is no official answer from msi side yet, we (users) can ask AMD to check gain the driver for that peculiar configuration, so they can help MSI to provide a valid solution.īack in time (when my laptop had a hd 4650m), AMD provided catalyst mobility for laptop manufacturer. In the second case, MSI has more than 4 month to find out what cause the conflict. We'll have to send our laptop back to manufacturer and get a new one. In the first case (hardware fault), there is nothing to do. So if the driver is the cause of BSOD, it means hardware fault or conflict with something else. To answer both of your questions: classical power consumption and light cpu/gpu utilization.įrom my pov, all bsod seem correlated to hardware acceleration or audio being used.Īs MSI doesn't build neither the driver nor the GPU itself, MSI must get it from AMD to either build the laptop or provide drivers to users. I suppose AMD tests its driver before releasing them. I even got one during windows "reset" feature without keeping installed software. Got one using word without doing anythings else, got others during opening of my session, got some more during drivers installation, got some while watching video. ![]()
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